THE HEARING SOLUTION REVIEWS

Went in to have my ears checked for tinnitus and Dr. Kirsten was very professional and nice, she answered all my questions, and I'm also getting my own personal ear plugs for noise reduction. The office is nice, clean and modern. Highly recommend this place . Will go back if I need to in the future.

It is great that you have these learning opportunities. I am very happy that I was introduced to you and your practice. You are already making a positive impact in my life. Thank you!

I am thrilled with the service, responsiveness and assistance The Hearing Solution provides me. The service I received from my previous audiologist does not come close.

As a physician, I am very particular about precision, attitude and patient care. I have had hearing problems for a number of years but was unsatisfied with my experience at Costco and the Major HMO in the Sacramento area. My experience at The Hearing Solution was dramatically better. From diagnosis through explanation through the careful trial periods of different brands the excellence of service, attentiveness to care and flexibility of service was outstanding. There is absolutedly no comparison between the mass market approach and The Hearing Solution. I would not have believed that the process of finding the proper hearing aid for myself could be so radically better. The Hearing Solution gets my highest rating.

Provided a full and extensive hearing exam and matched a hearing aid that best met my needs. No high-pressure sales. Very friendly and professional. The hearing aids take a little to get used too but very happy. I Can hear out both ears for first time in five or six years.

Kirsten was very courteous, patient and answered all my questions and was very instructive in her presentation about the hearing aids. Kristen has an awesome personality for people skills. I look forward to seeing her at my next appointment!

Very good experience each time I have my hearing tested. Thanks so much. Explanations are always easy to understand.

Going in is a pleasure. Everyone is courteous and makes you feel welcome. Very knowledgeable, helpful and timely. What more could you ask for?

My experience with The Hearing Solution has been nothing but Excellence with added Professional Service. You are welcomed by a friendly smile from the staff and treated with respect. This is the best SOLUTION to any hearing issue you may have in the Sacramento area.

I left your office today without the opportunity to say thank you. I just wanted to write and tell you that my appointment today was by far the best experience I've had with any audiologist in my 20+ years of hearing loss. As I write this I am listening to Schubert songs and hearing them better than I have in years. No distortion! And German text fairly understandable, especially given my old, weathered, damaged ears. Thank you so much for your patience and your incredibly positive attitude throughout the process today. Looking forward to seeing you next week!

I have had excellent care, help & listening suggestions from Dr. Tanner. She really cares for her patients.

Excellent, knowledgeable, professional, lovely. What else is there to say.

Very friendly environment. Helpful and knowledgeable about hearing issues and resolution. I felt right at home here.

I just participated in my first lip reading class with you. Wow! I am so grateful for the quality job you do in teaching me over zoom, how to better focus, hold and remember information. As I grow older (everyday!) I find my attention, patience and recall not working as well as I am used to. Thank you for teaching me such valuable lessons. I look forward to continuing with you!

My first visit to The Hearing Solution...Kristen was my “guide." She is so personal, professional &. caring! I was most impressed and, I would definitely recommend The Hearing Solution to anyone who wants to witness the world much more clearly!

Dr. Kirsten McWilliams spent considerable time with me as my hearing had recently declined further into the severe and profound range due to otosclerosis. My hearing aids needed adjusting, and I had recently developed bothersome, unremitting tinnitus which made sleeping especially difficult. Dr. Kirsten, who was recommended by the American Tinnitus Association, helped me both materially and emotionally that day, and I am grateful. Not once in my 40 years of hearing interventions with various doctors, otolaryngologists, surgeons, or audiologists has anyone assessed, educated, adjusted, recommended, and referred as precisely and compassionately as she did....and all in a single visit! Rather than be told that I would just have to learn to live with the tinnitus, I was given information that will help me to learn to adjust to my new reality, and perhaps even to reduce it. I live two hours away and I will gladly make the drive for such excellent care.

I had an appointment with Kirsten and she was pretty awesome. I have Tennetis really bad, she gave me some great solutions on how to work with it to heal and make it better. She gave me 2 separate hearing tests to find out my hearing isnt so good. The place is awesome.

Very professional, thorough, patient, friendly, educational and beautiful office setting. No pressure to sell a product, take it at your own pace. Highly recommend Kirsten and staff.

Didn't believe my hearing was bad. Kristen is great. Explains everything as too what is wrong and solutions. Great place highly recommend.

As soon as I stepped in the door, there was a sense of tranquility. I knew I was in the right place. Dr. Kirsten McWilliams took the time to explain in detail matter the issue I was experiencing with my tinnitus. I would recommend The Hearing Solution to those of you that are having problems with your hearing.

Very professional and kind.

Friendly, professional, and honest. They hugely helped me navigate what steps to take to improve my misophonia (not tinnitus)

From my 1st appointment with Dr. McWilliams I knew I was in good hands. The level of care she provides is unmatched. My Urroz was also extremely helpful and knowledgeable.

I can not rave enough about the Hearing Solution in Sacramento. The staff is so friendly and efficient and you feel at home the minute you enter the office, The expertise of the audiologist and the technical assistants is superior. The “techies” are especially patient and are available to help you most any time. You will never leave there without your hearing needs being met.

Very well maintained setting with competent and professional staff. It was a pleasure to visit the Hearing Solution.

The staff was pleasant, friendly, professional and explained the whole process. I could not have expected better service.

Kirsten was wonderful to work with! Friendly, smiling, put me at ease.... I felt that she was totally focused on me and wanted the best possible outcome for me in dealing with my hearing difficulties. No pressure to buy the most expensive hearing aids, either, just good descriptions of each variety. She listened, she asked me questions, and I really enjoyed working with her. She did “in ear testing” and calibrating while I was wearing the hearing aids, which not every audiologist will take the time to do. It sounds like I’ll get thorough follow up after wearing them for a week or two also. I highly recommend The Hearing Solution.

Hearing evaluation and updates to existing aids. Fabulous results!

The office is very nice and you are greeted promptly by the receptionist. Everything is explained too you and you know you are getting the hearing aid you need. I am wearing a trial pair of hearing aid and I am completely satisfied with everything so far.

Very friendly staff and goes that extra mile to make sure you have what you need. Thank you so much.

One of the nicest professional places I have ever been. Very pleased and would recommend their services to anyone.

On time, patient and caring. Seems very knowledgeable.

I am very pleased with the way Elizabeth took care of my hearing needs; the testing and deciding on a particular hearing aid manufacturer for my needs. I am sorry I couldn't work with her on the final purchasing of hearing aids; due to The Hearing Solution Co. not working with my medical insurance company. I do appreciate her recommendation of Dr. Charlie Sanders for a follow up audiologist to complete my purchasing of hearing aids. Dr. Sanders spoke highly of Elizabeth. Donna Harris

I can not rave enough about the Hearing Solution in Sacramento. The staff is so friendly and efficient and you feel at home the minute you enter the office, The expertise of the audiologist and the technical assistants is superior. The “techies” are especially patient and are available to help you most any time. You will never leave there without your hearing needs being met.

I felt very comfortable with Kirsten and I'm looking forward to working with her through my journey with my hearing aids.

I was very comfortable talking with Elizabeth. She is extremely nice and very knowledgeable. She did a thorough checkup of the hearing and explained clearly the next steps. Thank you.

A great visit, I learned a lot and of course, would highly recommend it! Looking forward to my next visit on the 8th. Am hoping to get the recipe for the best peanut butter cookie I've had since becoming a celiac too. Thank you Rita Thompson Thank you, Rita Thompson

Very pleasant, informative, reassuring I have had this problem for as long as I can remember. Glad to get down to finding a solution. Do you think the two years I spent outside on an aircraft carrier just above the Flight Deck could have played a part in my situation? It was extreme noise. The guys running around handling the planes had ear cups. I guess in those days they probably didn't think about the "bystanders". Thanks for helping me get this moving towards a solution. Your plan sounds very promising. Phil

I felt that my concerns were listened to fully. And I quickly realized that I could benefit from Kristen’s level of professional skills. And where else would a staff member flag me down on the street to make sure I found the right building! I felt so pleased and comfortable in your office. Many thanks! Betsy Major

Very professional and we'll be connected to processing claims for hearing loss with the Department of Labor

You are tops!

I loved everything about my experience with Hearing Solutions, Everyone is so nice and very accommodating through the whole process until we secured the right fit for me. I recommend The Hearing Solutions to everyone that has a hearing problem!!!

The staff at the hearing solution is nothing but professional. I walked in the door and instantly felt no pressure. Everything was taken care of from my referral. I met With Elizabeth and she thoroughly went over all my options for my hearing aid selections. She made me feel extremely comfortable and made sure I didn’t have any questions before my appointment was over

The office and staff were very nice. It is a very pleasant atmosphere. I saw Elizabeth and she was very friendly and professional. I enjoyed my visit and plan to return next month for a follow up.

Excellent service, friendly and skilled. The only suggestion is to try and reduce the # of visits. I had 4 visits to get my final product. Seems it could be done in less.

My experience with the Hearing Solution has been extraordinarily positive. Elizabeth has gone out of her way to provide the information and support needed to improve my hearing.. This includes multiple followup visits to ensure my hearing aids are working properly. Kiersten and the staff are very welcoming and kind. This place is wonderful and I recommend it to anyone with hearing issues.

The process of evaluation was very professional, comfortable, and unrushed. Kirsten is very easy to work with. I understand why Dr. Chang recommended her. All of my questions were answered in a clear manner, and I am confident in the process. My interactions with the office prior to the hearing evaluation were excellent. I look forward to the next visit. Best regards, Bill

This is such a great place. The atmosphere is very pleasant as are all the people. I was nervous but I was put at ease. Dr. McWilliams answered all my questions patiently. She played for my wife how I hear and it really helped. I am looking forward to an ongoing experience with The Hearing Solution.

Elizabeth was very thorough in explaining my hearing exam results. She presented me with all the resources available to me at this time. The office and support staff were professional in every way. Looking forward to my return visits. Dorothykohler

Last summer I took my near-deaf sister to see Dr. Kristen. Within two hours she did the test, reprogrammed my late father’s Resound hearing aids, cleaning, and fitting. She walked out of the office, could even hear sounds from her back. Yesterday during her second service visit, Dr. Kristen even helped pull out her ear wax in both sides. Not only did she restore my sister’s hearing, her gentle, kind, and caring manners build up my sister’s confidence. She could even do zoom Bible study now. A great doctor with a beautiful heart!

I just can’t say enough about the excellence in personalized service and attention to detail I have received during my years of going to the Hearing Solutions! Dr. Kirsten McWilliams, Tanner, and the rest of her staff are absolutely amazing. Don’t settle for less, you and your loved ones are worth it. Get your hearing assessed and the hearing aids you need only at the Hearing Solutions!

Kirsten and her staff are all truly amazing! They all take the time to make sure I am taken care of. I recommended a friend to The Hearing Solution, and they raved about how pleasant their experience was. Denise is so kind and patient with the people that come into the office, and the waiting room is very relaxing. I drive from Fairfield to Sacramento because of the superior service and care that I receive. Dr. McWilliams is an outstanding audiologist. She's been caring for my hearing problems for over 10 years now. I highly recommend her and her staff to anyone looking for help with their hearing problem. You won't regret giving them a chance to care for you.

Today was my first meeting with Elizabeth and I was very happy. She was very conscientious and detailed in testing my hearing and tuning my hearing aid. I highly recommend her.

Very pleased with her professionalism.

I was very positively impressed with the number of testing options, the high quality of hearing aids, the technician's ability to adjust the aids to my needs, and, importantly, the thorough and kind service from Dr. Kirsten. The visit ended with a new set of hearing aids and then a follow-up call from the doctor as well as a scheduled follow-up visit. This change of hearing aids will brighten my life again!

The staff is professional, thorough, and gracious. We could not have been happier. You are also met with refreshments and lovely sweets in the waiting room, the entire space is clean and beautifully appointed. 10/10.

Very comfortable, lots of information and explanation Upbeat environment Appreciate the time taken during the appointment Thank you